Introduction
A privacy policy is an imperative step for a better customer experience. In the case of SaaS companies, they garnered information as they cannot operate without email, and payment information. SaaS companies require a myriad of information to set up subscription or account plans.
Information from the user is an indispensable part of the growth, but it needs to be used diligently, and with permission.
SaaS companies should remain transparent about how they collect, use, and protect the personal data of their user. If you are an Edien user, this notice applies to you too!
The notice acts as a panacea to their stress about the wrong way of using their personal data. It outlines the types of personal data that may be collected by the company and how it may be used.
Edien in its notice has also pointed out that the notice may be updated from time to time and that significant changes will be communicated and will be informed to users explicitly. So, the users to familiarize themselves with the notice and be aware of any updates that may be made.
Users should also be aware of their rights in relation to their personal data, including the right to access, rectify, erase, restrict, or object to the processing of their personal data.
Users should also be aware of their right to withdraw consent, if applicable, and their right to file a complaint with a supervisory authority if they believe their rights have been violated.
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Who are ‘we’?
We refer to ‘us’ as Edien AS. Our headquarter is in Oslo, Norway. We operate globally including India, Singapore, the Philippines, and the UK.
We provide easy-to-use services for all sizes of businesses including small, medium, and large, and their advisors. The About us page of Edien will provide you with clear information about our services, and what we do.
Agencies
There are some primary agencies that help in protecting the data of your user. It is a law. Even if your organization is not into offering the physical product, then also your organization needs the customer’s information for future use.
The agencies that help in protecting user data are
- The United States Federal Trade Commission
- California Department of Justice
- California Consumer Privacy Act (CCPA)-
- Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
- Australian Privacy Act of 1988
- Office of the Australian Information Commissioner
- United Kingdom Information Commissioner’s Office
- The European Commission enforces the GDPR (General Data Protection Regulation (GDPR) in Article 4.
Our principles of data protection
Our approach to data protection includes four key principle ingredients. These principles are the foundation stone for the data protection of the user.
Transparency
It facilitates individuals to understand how their personal data is being used and allows them to make informed decisions about whether or not to share their data.
Enablement
It is a need because it allows organizations to use personal data in a way that is beneficial to both the individual and the organization, while still respecting the individual’s rights and privacy.
Security
It is critical because it helps protect personal data from unauthorized access, use, or disclosure. This can lead to the inclusion of encryption, secure servers, and strong passwords.
Stewardship
It is imperative to be followed because it acknowledges that organizations have a responsibility to protect personal data. The usage of personal data must be based on ethics and respectful of the individuals whose data they hold.
This can involve implementing robust policies and procedures, training employees on data protection, and ensuring compliance with relevant laws and regulations.
How we collect your data
In order to provide you with the best service, we collect personal data when you visit our websites and use our services. Our methods of collecting it can be broadly categorized as follows:
Direct information provided by the user:
It is common for companies to ask for personal data when you visit or use their websites or services. This is often necessary in order to provide the requested service or information or to communicate with you.
For example, if you sign up for a free trial or respond to a job application, the company will likely need to collect your contact information in order to communicate with you and provide the requested service or information.
However, it is important for companies to be transparent about their data collection practices and to give users the option to opt-out of providing personal data if they wish. It is also important for companies to handle personal data in a responsible and secure manner, in accordance with relevant laws and regulations.
If you are unsure about whether or not to provide personal data to a company, it can be helpful to review their privacy policy or to contact them directly with any questions or concerns.
Information we collect automatically
It is common for companies to collect certain information automatically when you visit their websites or use their services. This information can include your IP address, which is a unique numerical label assigned to your device when you connect to the internet, and your device type, which can include information about the device you are using to access the website or service (e.g., a desktop computer, a smartphone, a tablet).
Companies may also collect information about your navigation through their websites and services, including the pages you visit and the links you click on. This can help the company understand how you are using their website or service and improve your experience by, for example, personalizing the content you see.
Cookies and similar tracking technologies are often used to collect this information.
To get to know us in detail, contact us now.